FAQs

Enjoy free shipping and handling on every order from Ravli. We specialize in premium booster seats and accessories. Shipping is always on us!

What forms of payment do you accept?

We use Shopify Payments for secure transactions. Your payment details are encrypted and protected for a seamless checkout experience.

How do I redeem promo codes?

Enter your promo code in the "Discount Code" field at checkout. Ensure it is applied before completing your order, as we cannot apply codes retroactively.

Is it possible to track my order?

Yes! Once your order ships, you’ll receive a tracking number by email. You can follow your package until it arrives. Track Your Order

How can I reach Ravli concerning my order?

Our customer service team is here to help. Contact us at Support@Ravli.shop or call +1 (407) 710‑0744. We usually reply within one business day. Please include your order number for faster support.

What steps should I take to modify or cancel my order?

To modify or cancel your order, contact us at Support@Ravli.shop or call +1 (407) 710‑0744. We’ll do our best to assist, but cancellations may not be possible once an item has shipped. See our Refund and Return Policy for details.

What should I do if my order hasn't arrived?

Delivery typically takes 3–4 business days after dispatch. If your order is delayed, check the carrier tracking details and confirm your delivery address. If issues persist, contact our support team for assistance.

When will I receive my refund after returning an item?

Once your return is received and approved, we will process your refund within 5 business days to your original payment method.

Where can I access assembly instructions?

Assembly instructions are included with your product. If you need additional help, contact us at Support@Ravli.shop and we’ll provide digital instructions tailored to your item.

At Ravli, we prioritize outstanding customer support and a smooth shopping experience. If you have any inquiries or need help, don’t hesitate to reach out. Happy shopping!